Shipping policy

Placing Your Order – Processing and Handling Times:

Orders are processed within one business day of receipt.

Shipping Methods:

We offer Standard Shipping via Australia Post for domestic orders. For international orders, shipping options and carriers may vary based on location and shipping method selected during checkout.

Tracking Information:

All orders shipped via Australia Post E-parcel or our designated courier services are trackable. Once your order is dispatched, you will receive a tracking number via email from Australia Post E-parcel.

Delivery Times:

Delivery times vary depending on the shipping method selected during checkout and the destination. Standard shipping within Australia typically takes 2-7 business days, while international shipping may take longer.

Shipping Restrictions:

Some items may have shipping restrictions due to size, weight, or other logistical considerations. Please check the product page for any specific shipping restrictions or contact us for more information.

Shipping Costs:

Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping method selected during checkout. The final shipping cost will be displayed during the checkout process before you complete your order.

Lost or Damaged Shipments:

We are not responsible for lost or damaged shipments once they have been handed over to the carrier. However, we will work with you to resolve any issues and assist in filing claims with the carrier if necessary.

International Shipping:

For international orders, additional customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the order total at checkout. Customs policies vary widely from country to country; please contact your local customs office for more information.

Shipping Promotions:

From time to time, we may offer shipping promotions. Any such promotions will be clearly communicated on our website.